FedEx Latin America Customer Satisfaction Analytics Challenge (2023)

2023 FedEx Latin America Customer Satisfaction Analytics Challenge Winners: 

From March 30 - April 1, AIS Student Chapter members from attend the AIS 2023 Student Chapter Leadership Conference hosted by Florida International University. In total there were 186 registrants (134 students and 52 faculty) representing 25 universities and 3 countries. Students participated in competitions, learned from women at Microsoft, hosted leadership workshops, and earned awards for their competition solutions. The competition judging committees represented both industry and academia.

“Our student chapter members demonstrated incredible creativity and professionalism during this year’s competitions,” shared AIS AVP of Student Chapters Alex Barsi Lopes. “The talent and hard work put into the solutions shows that the future of Information Systems is bright.”

The aim of the FedEx Latin America Customer Satisfaction Analytics Challenge was to examine Business to Business (B2B) transactions to uncover potential factors that affect customer satisfaction and their decision to continue doing business with FedEx Latin America or its providers. 

Congratulations to the following competition winners!

1st Place: Temple University

2nd Place: Florida International University (FIU)

3rd Place: California State University, Long Beach