15th International Workshop
on the Changing Nature of Work (CNoW)
Pre-ICIS 2024 Workshop - SIG CNoW
Workshop theme: Connecting Local and Global Perspectives on the Changing Nature of Work
Workshop date and time: Saturday, 14 December 2024, from 11:00 AM -17:00 PM local time
Submission deadline for extended abstracts (5 pages all included): 18 September 2024
Notification of acceptance: 18 October 2024
SIG CNoW website: https://communities.aisnet.org/sigcnow/home
Camera Ready Version the 15th November: cnowsig@gmail.com
Please use the submission template linked here.
Program - CNOW 2024
11:15 – 12:15 Keynote: On the Precipice of the Hyperreal: Working with(in) Simulacra by Ella Hafermalz, Associate Professor in the KIN Research Group at Vrije Universiteit Amsterdam.
Knowledge work increasingly takes place in digital spaces. Knowledge artefacts like reports and corporate communications are increasingly produced by Large Language Models. Representations are becoming primary to what they represent. This is what Baudrillard referred to as simulacra. He argued that when simulacra proliferate, we enter the ‘hyperreal’. In this talk I consider: are we there, yet? I will illustrate how Baudrillard’s vocabulary helps us make sense of recent developments in work practice, and reflect on what working in the hyperreal could mean both for work and how we study it.
13:00 – 14:00 Round Tables 1 session ((20 minutes per paper - read all papers in the group, download papers from link, presenters will drive a discussion by presenting a set of questions for the roundtable - use max 3-4 minutes for presenting questions)
Group 1 - Paradoxes, technological frames and work facilitated by Sharma Anisha
Paper 1. Grabiel Wong - Connecting Workers’ Understanding of AI Technology’s Physical and Social Characteristics
Paper 2. Yi-Te Chiu & Yu-Qian Zhu - Exploring Paradoxes in Human-AI Collaboration: The Case of the Translation Industry
Paper 7. Miriam Möllers & Benedikt Berger. Machine Learning as a Second Opinion: Understanding Cross-Departmental Differences Through Technological Frames
Group 2 - Human-AI Augmentation and assisted work facilitated by Calvin Chan
Paper 3. Kristina Sen & Stijn Viaene - Citizen Development in Digital Transformation: Towards Empowering Non-Technical Employees with Generative AI
Paper 5. Timo J. Groos & Mohammad Rezazade Mehrizi - My Dinner with GenAI: Co-evolution of Machine Agency and Human Agency in the Creative Process of Screenwriting
Paper 11. Calvin Chan & Meng Lai - Job Crafting in Intelligence Augmentation of Blue-Collar Work
Group 3 - Hybrid, remote and virtual - facilitated by Emma Forsgren
Paper 9. Julia Seitz - Exploring Factors for Employee Engagement in Virtual Meetings: A Theoretical Model
Paper 12. Shariga Sivanathan - Modular ethnography: Exploring Hybrid and Datafied Organizing
Paper 14. Baian AlDalham, Emma Forsgren, Emma Gritt - Developing strategies for hybrid work: A public sector context
14:00 – 14:30 Teaching session: XR and AI changing the nature of work: possibilities, ethical considerations and future directions" with Ekaterina Prasolova-Førland, Professor, Norwegian University of Science and Technology & Liana Razmerita, Associate Professor, Copenhagen Business School
14:45 – 15:45 Round Tables Session 2 (20 minutes per paper - read all papers in the group, download papers from link, presenters will drive a discussion by presenting a set of questions for the roundtable - use max 3-4 minutes for presenting questions)
Group 4 - Hybrid, remote and virtual facilitated by Julian Prester
Paper 4. Julian Prester, Mekhala Adhikari Egodawele & Julian Marx - Beyond the Boardroom: Open Strategizing and Stakeholder Engagement in All-Remote Organizations
Paper 6. Patricia Akello Perry, David Firth, Shawn Clouse & Jason Triche - Moral Dynamics in the Age of Remote Work: Exploring the Role of Generational Shifts in Information Security
Paper 10. Laudy Mattar & Kevin Carillo - Bridging Virtual and Physical Realities: The Role of Extended Reality Technologies in Reshaping Psychological Distance for Empathy in the Modern Workplace
Group 5 – Human-AI Augmentation and assisted work facilitated by Hanne Westh Nicolajsen
Paper 19. Sanna Marttila, Louise Harder Fischer & Hanne Westh Nicolaisen - Implementing GenAI with care: The use of participatory methods to engage employees in crafting sociotechnical principles
Paper 18. Jana Retkowsky, Marleen Huysman & Ella Hafermalz - Performing Creative Work With Generative Ai:The Thrills And Perils Of Inviting A Spirited Technology
Paper 20. Malar Hirudayaraj, Joao Baptista, Bonnie Cheuk - Taxonomy of Human/AI Task interactions: review of employee narratives from a large survey at a global Pharma organization
Group 6 – Paradoxes and work - facilitated by Sharma Anisha
Paper 13. Habiba Hajiyeva, Kevin Carillo, Secil Bayraktar - Towards the Notion of Extended Work: How XR Technologies Reshape the Nature of Work
Paper 16. Ekaterina Jussupow - Role of metacognitive abilities in AI-augmented decision-making
16:00 – 16:45 Panel: Digital Nomadism and Its Implications, Perspectives from Government, Industry and Academia
Moderator: Mari-Klara Stein, Tallinn University of Technology
The panel is focused on discussing the global impacts of digital nomadism and remote work, with a particular emphasis on Thailand. It aims to bring together perspectives from government, industry, and academia to explore how digital nomadism is influencing policies, economic trends, and the local workforce in Thailand. Key discussion points include the current mindset around digital nomad visas and the benefits and challenges for stakeholders, nation-states such as Thailand, organisations, and what research needs are.
Panelists:
Naruchai Ninnad, Government of Thailand, Ministry of Foreign Affairs, Thailand
Amarit Charoenphan, Aim Ventures, Thailand
John Ho, Alt Chiang Mai, Thailand
Daniel Schlagwein, University of Sydney, Australia
More information about the panel is here
WORKSHOP DESCRIPTION
The nature of work and organizing is changing with the deeper embedding of new digital technologies in the workplace. New emerging digital work practices and arrangements based on remote and hybrid work are now the new normal way of working in many organizations. Recent developments in, for instance, (generative) AI and VR/AR raise new relevant questions about the collaboration between humans and technologies at work. Digitization is transforming work but also changing and challenging core aspects of organisations such as employee connectedness, engagement and how meaning and identity are formed and reproduced in day-to-day work. Transformations also range from micro to macro in scale and come in many different flavours depending on local contexts, cultures and norms. These complex effects challenge us to investigate how both local (idiosyncratic, indigenous) and global (common, standardized) practices are supported, enhanced and also hindered by digital technologies – and also highlight the possible threats that the use of these technologies may pose to those practices. On the one hand, new digital technologies can possibly support more dynamic and fluid work arrangements within and across organisations, enable access to the labor market to larger populations of workers, and allow for more flexibility in terms of when, where, and how we work. There is great potential to leverage the opportunities from this new landscape of work in organisations to improve the lives of workers. Yet, this changing nature of work also raises many concerns and unintended consequences (e.g., challenges in distinguishing between what is “real” and what is virtual, digital fatigue, impact on well-being, meaningless work with algorithmic management, worsening digital inequalities, and the corrosion of privacy and security). We need therefore to consider both local and global perspectives on the future digitization of workplaces and organizing. This is the theme for this workshop where we would like to discuss new and current research that improves or challenges our understanding of these themes.
At the workshop, a combination of short presentations and group discussions will be used to facilitate the exchange of ideas.
The workshop will include keynote speakers: TBC
You are invited to submit extended abstracts about your research (maximum 5 pages) related to the theme of the workshop. Indicate whether this is a completed research project or research-in-progress.
Please feel encouraged to officially join our community when signing up to ICIS conference!
Potential topic areas include (but are not limited to):
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Emerging new patterns of work and organising
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Digital working and workplace technologies
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Algorithmic management within work platforms
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Digital infrastructures of work
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Modern workspace as a combination of physical and digital environments
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Changing spatial and temporal dimensions of work
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Work fragmentation and nomadic work practices
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New forms of virtual teamwork and virtualization of work
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Virtual collaboration in digital organizations
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The use of (generative) AI in shaping new work practices
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New technology-enabled forms of employee participation and engagement
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Gig economy and crowd-work
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Local and global impacts on professions and labour through digitization and automation
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Work-life balance, technostress and boundary management
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Creating more sustainable and resilient work arrangements locally and globally
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Managing digital exhaust and privacy issues
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Workplace datafication
This is the 15th CNoW workshop. It started out at ICIS in Milan in 2013 and has been held every year since. We are a growing community and in 2021 we joined AIS as a Special Interest Group - the Changing Nature of Work (SIGCNoW).
The Workshop Program Chairs look forward to welcoming you in Bangkok.
Mari-Klara Stein, TalTech, mari-klara.stein@taltech.ee
João Baptista, Lancaster University, j.baptista@lancaster.ac.uk
Louise Harder Fischer, IT-University of Copenhagen, louf@itu.dk
Liana Razmerita, Copenhagen Business School, lra.msc@cbs.dk
Bart van den Hooff, Vrije Universiteit Amsterdam, b.j.vanden.hooff@vu.nl