By adopting, adapting, or developing Information Systems (IS), organizations and their IS continually undergo a considerable transformation often referred to as “digital transformation”. As a result, information systems, business models, business processes, and end-user workplaces are perpetually analyzed, rethought, and changed. Nowadays, many systems in organizations are already interconnected to form inter-organizational IS, contributing to a complex IS landscape in current organizations. This renews the importance of analyzing the interplay between IS and organizations from socio-technical and end-user perspectives and the implications of changing IS on end-users and customers, who are increasingly technologically savvy and immersed in this digital transformation.

Track Chairs:
Paul Drews, Leuphana University of Lüneburg paul.drews@leuphana.de
Elaine Mosconi, Université de Sherbrooke elaine.mosconi@usherbrooke.ca
Frank Ulbrich, Lucerne University of Applied Sciences and Arts frank.ulbrich@hslu.ch
Lauri Wessel, University of Bremen lauri.wessel@uni-bremen.de