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  • 1.  Contact tracing apps - what can IS research about technology adoption and continuance tell us?

    Posted 05-05-2020 12:57:00 PM
    Many countries are looking to introduce contact tracing apps (e.g. in the UK https://www.bbc.co.uk/news/explainers-52442754 and Australia https://www.health.gov.au/resources/apps-and-tools/covidsafe-app) - the benefits of these increase the more people download, install and use these apps on an ongoing basis.

    What actionable insights can the IS community provide for the most effective ways to support these apps?  I'm thinking particularly about technology adoption and continuation type studies but I'm sure there are more.

    Edgar

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    Edgar Whitley
    London School of Economics

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  • 2.  RE: Contact tracing apps - what can IS research about technology adoption and continuance tell us?

    Posted 07-30-2020 06:46:00 AM
    Our new paper in European Journal of Information Systems on the difficulties of designing and getting people to accept contact tracing apps. We find that - (1) one size does not fit all; (2)  it is not straightforward to come up with a set of features that everyone wants; (3) people think social benefits are more important that individual benefits.

    https://www.tandfonline.com/doi/full/10.1080/0960085X.2020.1784046

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    Monideepa Tarafdar
    Professor
    Lancaster University Management School
    Lancaster
    44-1524593867
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  • 3.  RE: Contact tracing apps - what can IS research about technology adoption and continuance tell us?

    Posted 08-03-2020 12:50:00 PM
    Hi - I wanted to thank you, Monideepa, for mentioning your brand new study in "EJIS."  Not only is your study very relevant to the questions/challenges that Edgar Whitley posted in his comment, but in addition, it made me (and probably hundreds of others) aware of the fact that "EJIS" has recently created this new genre of short "Communications" articles (from 3,000 to 6,000 words) related to topics associated with the Covid pandemic. (I noticed this by skimming the "EJIS" website and the initial paragraphs of the latest special issue introduction by Par Agerfalk, Kieran Conboy, and Michael Myers).  So you have done the IS community a service by not only publishing your article ,but also by making us aware of "EJIS" rapid response to providing a forum for similar research.  Mike Gallivan, Georgia Institute of Technology

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    Mike Gallivan
    Associate Professor, Retired
    Department of Computer Information System and Center for Process Innovation,Georgia State University
    Atlanta GA
    404-4314070
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